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Using Meebo

Meebo is a browser-based instant messaging client that Library reference staff can use to monitor all of the Library's chat reference services. While very similar to our current client, Trillian, Meebo is web-based meaning it runs in a web browser and it doesn't require us to maintain an additional piece of software on the ref desk computers. Using Meebo may feel a little different at first, but you should be able to use it as easily as Trillian in very little time.

Contents

Starting Meebo

  • Use the Meebo Firefox extension to access Meebo on any of the Reference Desk computers

1. Start Firefox

  • On the Windows desktop, launch Firefox by double-clicking the Firefox icon on desktop

Image:MeeboScreen1.png


2. Click Meebo icon

  • In the Firefox navigation toolbar, click on the Meebo icon

Image:MeeboScreen2.png


3. Choose the Meebo network

  • In the opened Meebo panel on the left side of the Firefox window, click on "Meebo" in the list of available networks

Image:MeeboScreen3.png


4. Enter login information

  • Enter the Meebo login information
  • The login information is available on the Library intranet

Image:MeeboScreen4.png


5. Click the hide button

  • You can hide the Meebo panel by clicking the "Hide" button

Image:MeeboScreen5.png


6. Click the Meebo tab in Firefox

  • Click the Meebo browser tab in Firefox to access the Meebo control panel

Image:MeeboScreen6.png



Using Meebo

1. Setting your status

  • In the Meebo control panel, use the Buddy List window to set your status and sign-off.
  • Near the top of the Buddy List window, there is a drop-down menu that you can use to set your status. Use this is if you're going to be away from your computer for an extended period of time.

Image:MeeboScreen7.png


2. Signing off

  • Near the bottom of the Buddy List window, there is a "Sign Off" button to use when you sign-off of Meebo.

Image:MeeboScreen8.png


3. Using the dialog window

  • When a new message is sent to Library chat, a dialog window will appear in the Meebo control panel.
  • If you are currently working in another application or window, this dialog window will appear behind your open applications. See below to see how you can tell a new message has come in when you are working in another application or window.
  • The Meebo dialog window works much like the dialog window in Trillian. You use it to send and receive messages and links from our users.

Image:MeeboScreen9.png


4. Getting notifications

  • When a new message arrives, the Meebo button in the Windows task bar will begin to flash
  • A notification pop-up will appear in the lower-right part on the Windows desktop
  • An audio notification will also sound--this is why it may be a good idea to have the speakers on (set to a low-to-moderate volume) on the computer you are using.

Flashing button in task bar:
Image:MeeboScreen10a.png


Notification pop-up:
Image:MeeboScreen10b.png

Retrieved from "http://codlibrary.org/Using_Meebo"
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