Customer Service Videos
- Service 2000
- Call Number: HD31 .S4 1991
Location: Circulation Desk
Publication information: [Denver, Colo. : National Audio Video, distributor, 1991]
Physical description: 1 videocassette (62 min.) : sd., col. 1/2 in
- Customer-driven success
- Call Number: HD57.7 .C878 2002
Location: General
Publication information: Princeton, NJ : Films for the Humanities & Sciences, c2002
Physical description: 1 videodisc (58 min.) : sd., col. with b&w sequences 4 3/4 in
- Leadership, top to bottom, inside out: the key to service excellence
- Call Number: HD57.7 .M47 1990
Location: Circulation Desk
Publication information: [Denver, Colo. : National Audio Video, distributor], c1990
Physical description: 1 videocassette (47 min.) : sd., col. 1/2 in
- Building a successful business
- Call Number: HD62.5 .B8 1999
Location: General
Publication information: General
Physical description: General
- videocassettes : sd., col. 1/2 i 10 secrets of a computerized entrepreneur
- Call Number: HD 62.7 .T4 1993
Location: General
Publication information: General
Physical description: Ormond, FL : Florida Marketing International, Inc., c1993
- Happy customers and employees
- Call Number: HD2741 .H366 2006
Location: General
Publication information: [Alexandria, VA] : PBS Home Video, 2006
Physical description: 1 videodisc (ca. 60 min.) : sd., col. 4 3/4 in
- Rage in the air
- Call Number: HE9787.3.A4 R344 2000
Location: General
Publication information: [S.l.] : A & E Home Video New York, NY : Marketed and distributed in the U.S. by New Video, c2000
Physical description: 1 videocassette (ca. 50 min.) : sd., col. 1/2 in
- From humble beginnings to admired enterprise: what drives phenomenal success?
- Call Number: HE9803.S68 F766 2007
Location: General
Publication information: [Stanford, CA] : Stanford Video Mill Valley, CA : Kantola Productions, c2007
Physical description: 1 videodisc (50 min.) : sd., col. 4 3/4 in
- WA : Media Partners, c200 Give 'em the pickle!
- Call Number: HF5386 .G584 2002
Location: Circulation Desk
Publication information: Circulation Desk
Physical description: Circulation Desk
- What's your pickle?
- Call Number: HF5386 .W438 2007
Location: Circulation Desk
Publication information: [Seattle, Wash.] : Media Partners, c2007
Physical description: 1 videodisc (17 min.) : sd., col. 4 3/4 in + 1 CD-ROM + 10 pocket cards + 10 pickle pins + 1 pickle sticky pad + 3 travel postcards
- Customer service
- Call Number: HF5389 .C878 2002
Location: General
Publication information: General
Physical description: General
- Astounding customer service!
- Call Number: HF5415.5 .A447 2005
Location: General
Publication information: [Carlsbad, Ca. : Alessandra & Associates], 2005
Physical description: 1 videodisc : sd., col. 4 3/4 in
- The best service is no service
- Call Number: HF5415.5 .B485 2008
Location: General
Publication information: [Stanford, Calif.] : Stanford Video Mill Valley, CA : Kantola Productions [distributor], c2008
Physical description: 1 videodisc (52 min.) : sd., col. 4 3/4 in
- Commendable customer service
- Call Number: HF5415.5 .C664 2004
Location: General
Publication information: Monmouth Junction, NJ : Meridian Education Corp., c2004
Physical description: 1 videocassette (17 min.) : sd., col. 1/2 in. + 1 teacher's guide (23 p. 18 cm.)
- Create a company customers will love to do business with!: from the inside-out
- Call Number: HF5415.5 .C7 1994
Location: General
Publication information: Boston, MA : Goldhirsh Group, c1994
Physical description: 1 videocassette (67 min.) : sd., col. 1/2 in
- The difficult guest
- Call Number: HF5415.5 .D544 1996
Location: Circulation Desk
Publication information: [Seattle, Wash.] : Media Partners Corp., c1996
Physical description: 2 videocassettes (38 min.) : sd., col. 1/2 in. + user's guide (48 p. 26 cm.) + 1 workbook (82 p. : ill. 26 cm.)
- The 5 values of GREAT customer service
- Call Number: HF5415.5 .F594 1999
Location: Circulation Desk
Publication information: Bellevue, WA : Quality Media Resources, Inc., [1999?]
Physical description: 1 videocassette (24 min.) : sd., col. 1/2 in. + 1 study & facilitator's guide
- videodisc (14 min.) : sd., col. with b&w sequences 4 3/4 in. + 1 CD-ROM (4 3/4 in. The guest: treat your customer like a guest in your home
- Call Number: HF5415.5 .G847 2004
Location: Circulation Desk
Publication information: Circulation Desk
Physical description: Seattle, Wash. : Media Partners Corp., 2004
- videocassette (37 min.) : sd., col. 1/2 i How to communicate your customer service vision: and get your employees to sign on
- Call Number: HF5415.5 .H6 1994
Location: General
Publication information: General
Physical description: Boston, MA : Goldhirsh Group, c1994
- videocassette (20 min.) : sd., col. 1/2 in. + 1 leader's guide (9 p. 28 cm. The multicultural customer
- Call Number: HF5415.5 .M93 1993
Location: General
Publication information: General
Physical description: Bensenville, IL : LearnCom [distributor], c1993
- The secret: customer service uncovered
- Call Number: HF5415.5 .S43 2001
Location: Circulation Desk
Publication information: Virginia Beach, VA : Coastal Training Technologies Corp., 2001
Physical description: 1 videocassette (15 min.) : sd., col. 1/2 in. + 1 CD-ROM (4 3/4 in.) in container 25 X 4 X 18 cm
- videocassette (25 min.) : sd., col. 1/2 in. + workbook/leader's guide (77 p. 26 cm. Taking C.A.R.E. of business: choosing to deliver remarkable customer service
- Call Number: HF5415.5 .T355 1999
Location: Circulation Desk
Publication information: Circulation Desk
Physical description: Portland, OR : CMD Publishing St. Paul, MN : Distributed by Star Thrower Distribution, 1999
- MA. : Goldhirsh Group, c199 The 25 best customer service ideas you can use today!: and some of the worst
- Call Number: HF5415.5 .T94 1994
Location: Circulation Desk
Publication information: General
Physical description: General
- What do you say?: the right words at the right time
- Call Number: HF5415.5 .W459 2003
Location: Circulation Desk
Publication information: Seattle, Wash. : Media Partners, c2003
Physical description: 1 videocassette (28 min.) : sd., col. 1/2 in. + 1 manager's guide (33 p. 26 cm.) + 1 employee handbook (42 p. 22 cm.) + 48 game cards + 16 customer character cards + play money
- Competing with the mass merchandisers
- Call Number: HF5429.3 .C6 1994
Location: General
Publication information: General
Physical description: General
- Fish!: catch the energy, release the potential!
- Call Number: HF5549.5.M63 F5 1998
Location: Circulation Desk
Publication information: Circulation Desk
Physical description: Circulation Desk
- Fish! sticks: keeping the vision alive
- Call Number: HF5549.5.M63 F52 1999
Location: Circulation Desk
Publication information: Burnsville, MN : Charthouse Learning, c1999
Physical description: 1 videocassette (17 min.) : sd., col. 1/2 in. + facilitator's guide (34 p. 22 cm.) + play book (32 p. 22 cm.) + stuffed fish (24 x 15 x 12 cm.)
- Fish!: catch the energy, release the potential!
- Call Number: HF5549.5.M63 F57 2002
Location: Circulation Desk
Publication information: Circulation Desk
Physical description: Circulation Desk
- Fish! tales: featuring Sprint call center
- Call Number: HF5549.5.M63 F5752 2000
Location: Circulation Desk
Publication information: Burnsville, MN : Charthouse Learning, c2000
Physical description: 1 videocassette (5 min.) : sd., col. 1/2 in
- videocassette (9 min.) : sd., col. 1/2 in. + conversation guide (19 p. 17 cm. Fish! tales.
- Call Number: HF5549.5.M63 F5753 2000
Location: Circulation Desk
Publication information: Circulation Desk
Physical description: Burnsville, MN : Charthouse Learning, c2000
- videocassette (12 min.) : sd., col. 1/2 in. + conversation guide (17 p. 17 cm. Fish! tales.
- Call Number: HF5549.5.M63 F5754 2002
Location: Circulation Desk
Publication information: Circulation Desk
Physical description: Burnsville, MN : Charthouse Learning, c2002
- videocassette (19 min.) : sd., col. 1/2 in. + 1 conversation guide (23 p. 17 cm. Fish! tales.
- Call Number: HF5549.5.M63 F5755 2002
Location: Circulation Desk
Publication information: Circulation Desk
Physical description: Burnsville, MN : Charthouse Learning, c2002
- videocassette (13 min.) : sd., col. 1/2 in. + 1 conversation guide (20 p. 17 cm. Fish! tales.
- Call Number: HF5549.5.M63 F5756 2002
Location: Circulation Desk
Publication information: Circulation Desk
Physical description: Burnsville, MN : Charthouse Learning, c2002
- Fun is good
- Call Number: HF5549.5.M63 F86 2004
Location: Circulation Desk
Publication information: St. Paul, MN : Star Thrower Distribution Corporation, c2004
Physical description: 2 videodiscs (32 min.) : sd., col. 1/2 in. + 1 leader's guide (41 p. : ill. 28 cm.) + 1 workbook (35 p. : ill. 28 cm.) + 5 reminder cards + CD-ROM (4 3/4 in.)
- Fun is good
- Call Number: HF5549.5.M63 F86 2004 VHS
Location: Circulation Desk
Publication information: St. Paul, MN : Star Thrower Distribution Corporation, c2004
Physical description: 2 videocassettes (32 min.) : sd., col. 1/2 in. + 1 leader's guide (41 p. : ill. 28 cm.) + 1 workbook (35 p. : ill. 28 cm.) + 5 reminder cards
- How to create a successful business plan Everyone in the company is a salesperson
- Call Number: HF 5718.22 .H6 1991
Location: General
Publication information: [Plymouth, Minn. : American Business Videos, distributor, 1991]
Physical description: 2 videocassettes (ca. 45 min.) : sd., col. 1/2 in.+ 1 reference book (18 p. 24 cm.) in container (29 cm. x 25 cm.)
- 10 minute trainer
- Call Number: TX911.3.C8 T46 1997
Location: Circulation Desk
Publication information: East Lansing, MI : The Institute, c1997
Physical description: 1 videocassette (10 min.) : sd., col. 1/2 in. + guide (15 p. 18 cm.)
- Front office.
- Call Number: TX911.3.F75 F766 1986
Location: Circulation Desk
Publication information: East Lansing, MI : E.I. Video Productions, c1986
Physical description: 1 videocassette (24 min.): sd., col. 1/2 in
- videocassette (19 min.) : sd., col. 1/2 in. + guide (15 p. 18 cm. Hosting international guests
- Call Number: TX911.3.F75 H6 1995
Location: Circulation Desk
Publication information: General
Physical description: East Lansing, MI : The Institute, c1995
- Service that sells!
- Call Number: TX911.3.M27 S47 1998
Location: Circulation Desk
Publication information: Denver, Colo. : Pencom International, c1998
Physical description: 1 videocassette (22 min.) : sd., col. 1/2 in
- Hospitality introduced: a video to accompany Introduction to hospitality by John Walker
- Call Number: TX911.3.M27 W35 1996, Suppl
Location: Circulation Desk
Publication information: General
Physical description: General
- Howard's hints
- Call Number: TX911.3.M3 H583 1994
Location: Circulation Desk
Publication information: [East Lansing, Mich.] : American Hotel & Motel Association, Educational Institute, c1994
Physical description: 1 videocassette (15 min.) : sd., col. 1/2 in
- Managing quality guest service
- Call Number: TX911.3.T73 M363 1993
Location: Circulation Desk
Publication information: East Lansing, MI : E.I. Video Productions, 1993
Physical description: 1 videocassette (20 min.) : sd., col. 1/2 in. + guide ([5] p. 18 cm.)
- videocassette (118 min.) : sd., col. 1/2 i A basic toolkit: good manager & good employee skills
- Call Number: Z682.4.L52 S6 10th, no. 1, 2003
Location: General
Publication information: none
Physical description: c2003
- videocassette (104 min., 30 sec.) : sd., col. 1/2 in. + 1 bookle How may I help you?
- Call Number: Z682.4.L52 S6 4th no.1 1997
Location: General
Publication information: General
Physical description: [c1997]
- videocassette (120 min.) : sd., col. 1/2 in. + course booklet (i, 42 leaves 28 cm. Customer service: it's more than just a smile
- Call Number: Z682.4.L52 S6 8th, no.1, 2001
Location: General
Publication information: General
Physical description: c2001
- Building another bridge: equal access to technology for special populations
- Call Number: Z682.4.L52 S6 9th, no.1, 2002
Location: General
Publication information: General
Physical description: none
- videocassette (118 min.) : sd., col. 1/2 i Virtual reference services.: what, why & how?
- Call Number: Z711.45 .V57 2002
Location: archv
Publication information: General
Physical description: c2002
- Virtual reference services.: what, why & how?
- Call Number: Z711.45 .V572 2002
Location: General
Publication information: c2002
Physical description: 1 videocassette (118 min.) : sd., col. 1/2 in
- Customer service, the heart of a library
- Call Number: Z 716.3 .C8 1993
Location: General
Publication information: Towson, MD : American Library Association Library Video Network, 1993
Physical description: 1 videocassette (24 min.) : sd., col. 1993
- Is the customer always right?
- Call Number: Z716.3 .I7 1994
Location: General
Publication information: Townson, Md. : American Library Association Library Video Network, c1994
Physical description: 1 videocassette (23 min.) : sd., col. 1/2 in
- Door-to-door
- Call Number: ZD 0892
Location: Video Rental Collection
Publication information: Burbank, CA : Warner Home Video, c2002
Physical description: 1 videodisc (91 min.) : sd., col. 4 3/4 in
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